Workflow
Appointment booking
Patients can request or confirm appointments without waiting for reception to manually answer every call or message.
CloudMonkey
optometrists
Keep appointments full and recall patients automatically.
OpenClaw books eye exams, manages recall campaigns, handles eyewear follow-up, answers common patient questions, and helps the practice stay responsive during busy reception hours.
RecallsAppointment bookingEyewear follow-up
How it works
Where OpenClaw and agents fit into this business
OpenClaw books eye exams, manages recall campaigns, handles eyewear follow-up, answers common patient questions, and helps the practice stay responsive during busy reception hours.
Workflow
Recall campaigns
OpenClaw can nudge past patients for annual check-ups, follow-up visits, and contact lens or eyewear reminders.
Workflow
Clinic support
Common questions about opening hours, prep, collection, and availability are handled quickly so the desk stays free for in-person care.
Best fit
- Independent practices that need more recall activity without more admin load
- Multi-location clinics that want consistent patient communication
- Practices that want to reduce missed appointments and improve repeat visits
What we measure
- Recall response rate
- Appointment fill rate
- Reception time saved
FAQ
Questions we should answer before a buyer speaks to sales
Can we keep patient communication professional?
Yes. We shape the tone and process around your practice so the patient experience stays calm and branded.
Does this work for multiple branches?
Yes. The same workflow can route to the correct branch, schedule, or staff owner based on the question.
What is the first useful use case?
Appointment reminders and recalls are usually the fastest win because they improve bookings without changing your clinical workflow.